When a facility declares its customer a no-show, the relationship ends, but not with Booking which undertakes to intervene in favor of the customer to try to resolve his situation. The customer will have to be patient while the operator in charge of re-protection checks the availability of similar structures in the same area. The customer will be provided with 3 alternative solutions. Any price differences will be paid by the structure. The customer must therefore only check the steps on his extranet or by telephone with Booking assistance
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